Are You A Good Fit?

We’re creative. No, seriously. Usually, we wouldn’t brag, but it’s basically public knowledge at this point. For us, culture is everything. We work together, hustle hard, and frequent coffee shops. We believe anything is possible and love a good challenge. Our philosophy is simple: Imagine More. In fact, we made it our motto. We want our clients to believe more is possible for their business and feel like they are winning with us by their side. Time and time again we are met with challenges. To put it simply, we divide (amongst our team) and conquer.

Who We’re Looking For

We are looking for a full-time, on-site Account & Project Coordinator to help support the coordination of projects for the client and agency. This role serves as the primary point of contact for clients while ensuring successful project delivery.

The ideal candidate has a passion for advertising, is extremely organized with experience in project management and account management, and has a solid understanding of branding, marketing, and media. They should also be a team player who can efficiently work with all types of employees and clients.

Behaviors and Values:

• Attention to detail and very organized
• Positive and personable
• Prompt and manages time well
• Professional in appearance, performance, and communications
• Reliable and transparent
• Ability to handle multiple tasks and projects with composure and professionalism while hitting deadlines
• A self-starter with the ability to gather information and resources
• Strong interpersonal and communication skills to build strong client relationships

Responsibilities:

Account & Client Management:

• Serve as the main liaison between the agency and the client, ensuring clear and effective communication
• Build and maintain strong, long-term client relationships based on trust and understanding of their business needs
• Proactively identify client needs and opportunities for additional services or project enhancements
• Manage client expectations, deliverables, and timelines, ensuring client satisfaction at every stage of the project
• Regularly update clients on project progress, gather feedback, and make necessary adjustments to meet client needs
• Assist with media planning and buying as needed

Project Coordination & Management:

• Create timelines within our software, set up project specifications, and manage the time and bandwidth of resources and employees
• Set targets for milestones and adhere to deadlines
• Predict resources needed to reach objectives and manage resources effectively
• Coordinate and manage cross-functional teams, including designers, copywriters, strategists, and developers, ensuring all team members are aligned and on track
• Provide consistent project updates to clients on strategy, adjustments, analytics, and progress
• Quickly and accurately relay client changes or updates to all appropriate agency personnel
• Serve as a point of contact for teams when multiple units are assigned to the same project, ensuring team actions remain in synergy
• Monitor project progress and performance to ensure it’s delivered on time, within scope, and within budget
• Conduct post-project evaluations to assess performance and identify areas for improvement
• Conduct weekly status meetings to keep the team up to date
• General office management

Required Experience:

• 2-3 years of previous work experience in an agency or communications field in a project management and/or account management role
• Previous experience in managing multiple clients and projects across different industries and needs
• Proficient in project management and CRM software tools, such as Teamwork, Trello, Hubspot, etc.
• Proficient in all Google software applications or similar alternatives, such as Google Drive, Google Docs, Google Meet, etc.

Preferred Experience:

• Strong understanding of branding, marketing, and digital media processes
• Experience working with diverse industries and clients, particularly in branding and digital marketing
• Previous experience working in an agency (branding, marketing, web, or creative)
• Previous experience with media buying for traditional advertising, such as billboards and other outdoor channels
• Familiarity with creative processes, including design, content creation, and digital marketing tactics.

Benefits:

• $25.60 / hour
• 5 days flex PTO after 3 months of employment
• Additional 7 days flex PTO after 9 months of employment (total 12 days annually)
• Paid dental and vision plan
• Private office & downtown parking spot
• Optional 401k benefits after 12 months of employment w/employer match program
• Full-time: Monday-Thursday (8AM – 5:30PM) primary work week with casual ½ day Fridays (9AM – 1PM) and 1 company-mandated paid Friday off per month
• Performance review every year, with the opportunity to develop skills and advance career

Who We Are:

RCMA is a full-service branding and marketing agency in the heart of downtown Greenville, SC. For over a decade, we’ve positioned businesses for growth through strong strategy and distinctive design. We’ve had the honor and privilege of providing services to many industries, including real estate, manufacturing, economic development, retail, government, and more. We build strong brands, design websites that convert, and run effective marketing campaigns. As a result, our clients experience greater brand equity, increased market share, and revenue growth. Our goal is a successful long-term partnership based on clear expectations, best-in-class consulting, and real results.

We use a brand-first approach because we believe a brand is one of the most valuable assets a company can own. Everything we do is centered around building and strengthening that asset for our clients. Whether it’s a startup at the very beginning or a legacy company in need of a refresh, we always look at a project through the lens of branding. Why? Because marketing is only as good as the brand it promotes. 

If interested in applying, please submit the following items to kaleb@redhype.com:

• Resume
• A cover letter explaining why you would be a good fit
• 3 relevant references
• A link to your LinkedIn profile 

Are you a kick-ass copywriter or a social media superstar? A coding whiz kid or a damn good designer? If you are, then we’ve got a place for you.

We’re currently seeking innovative and cutting-edge interns who are ready to put their skills to the test. You’ll work closely with professionals in your specific field, and gain valuable guidance from industry veterans looking to share their experience and mentor the next generation of young creatives.

We understand everyone has a different path, and that’s why we offer a variety of internship options. Whether you’re looking for college credit, work experience, or an apprenticeship, we’ve got a program that works for you.

We staff up to four of the best and brightest interns every quarter, which means we’re always looking for talent. If you’re interested in participating this Fall, drop us a line. Fill out our contact form, and make sure to attach your resume, a cover letter, and samples of your work.

Application Deadlines